Oklahoma IBC Totes

Leadership & culture

We are a Tulsa-based crew of operators, mechanics, and logistics planners with a reuse-first mindset. Our team combines decades of experience in industrial packaging.

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Our team at a glance

15+

Team members

85 years

Combined experience

0

Lost-time injuries (2024)

95%

Employee retention rate

Operations

Yard and production team

Hands-on technicians run our wash, repair, and inspection lines. They handle everything from pressure washing and valve replacement to cage straightening and liner inspection. Our operations crew maintains the quality standards that define our reputation.

Logistics

Route planning and dispatch

Route planners keep pickups tight and on schedule. They coordinate with customers on timing, optimize truck routes for efficiency, and ensure our drivers have everything they need. When plans change, they adapt quickly.

Community

Partnership development

We partner with local programs to keep industrial packaging reusable. Our community team builds relationships with recyclers, business groups, and educational institutions. They represent Oklahoma IBC Totes in the broader community.

Department breakdown

Cleaning and reconditioning

Our cleaning team operates the wash lines and ensures every tote meets our quality standards. They manage cleaning chemistry, monitor water quality, and verify results before totes move to the next stage.

Wash line operatorsChemical handling specialistsWater system technicians

Repair and maintenance

Skilled technicians handle valve replacement, cage repair, liner swaps, and pallet fixing. They assess damage, source parts, and execute repairs efficiently. Equipment maintenance also falls under this team.

Valve and gasket specialistsCage repair techniciansEquipment maintenance crew

Inspection and quality

Quality inspectors grade incoming totes and verify outgoing product meets standards. They conduct pressure tests, document conditions, and make grading decisions. Their work ensures customer satisfaction.

Receiving inspectorsQuality control leadsDocumentation specialists

Transport and delivery

Our drivers handle pickups and deliveries across Oklahoma and surrounding states. They are the face of our company at customer sites. Safe driving and professional service are their priorities.

CDL driversForklift operatorsLoad specialists

Customer service

Front-line staff handle inquiries, process quotes, and coordinate with operations on customer needs. They are the primary point of contact for customers and ensure smooth communication throughout every transaction.

Quote specialistsOrder coordinatorsAccount managers

Administration

Behind the scenes, our admin team handles billing, record-keeping, compliance documentation, and general business operations. They keep the business running smoothly so operations can focus on totes.

Billing and invoicingRecord managementCompliance documentation

How we work together

Effective communication keeps our operation running smoothly. We use structured processes to ensure everyone has the information they need.

Morning safety briefings review the day's priorities and any safety concernsLoad planning meetings coordinate pickups and deliveries with yard capacityWeekly team meetings address process improvements and customer feedbackCross-training ensures coverage during absences and builds team versatilityOpen-door policy encourages direct communication at all levels

Communication tools

Digital dispatch system for real-time trackingShared inventory database for availability checksCustomer relationship management for account historyPhoto documentation for condition reportingDirect phone lines between departments

Training and development

Safety

Safety training

Every team member completes comprehensive safety training before working independently. Training covers material handling, chemical awareness, forklift safety, and emergency procedures. Annual refreshers keep skills current.

Technical

Job-specific skills

Technical training covers the specific skills needed for each role. Wash line operators learn cleaning chemistry. Inspectors learn grading standards. Drivers learn load securement. We invest in expertise.

Certification

Professional certifications

We support employees in obtaining professional certifications. Forklift operators get OSHA certified. Drivers maintain CDL and hazmat endorsements. We cover training costs and provide paid time for classes.

Leadership

Leadership development

We promote from within when possible. High-performing team members get opportunities to develop leadership skills. Mentoring, stretch assignments, and formal training prepare people for advancement.

Cross-training

Multi-skill development

Cross-training builds flexibility and job satisfaction. Employees learn multiple roles, which provides backup coverage and career variety. Many team members can work in several departments.

Industry

Industry knowledge

We share industry knowledge through team meetings, trade publications, and occasional conference attendance. Understanding the bigger picture helps everyone make better decisions.

Our values

These principles guide our decisions and define our culture. They are not just words on a wall-they shape daily behavior.

Safety first

No task is so urgent that it cannot be done safely. We look out for each other and speak up about hazards.

Do it right

Quality matters. We take pride in our work and stand behind what we sell. Shortcuts today become problems tomorrow.

Keep it moving

Efficiency serves everyone. We look for ways to work smarter, reduce waste, and deliver faster.

Respect everyone

Teammates, customers, suppliers, and visitors all deserve respect. We treat people fairly and communicate honestly.

Own the outcome

We take responsibility for our work and its results. When problems arise, we fix them rather than making excuses.

Keep learning

The industry evolves and so do we. We stay curious, share knowledge, and continuously improve our processes.

Benefits and workplace

Compensation

We offer competitive wages that reflect experience and performance. Regular reviews provide opportunities for increases. Overtime is available for those who want extra hours.

Health benefits

Full-time employees receive health insurance options including medical, dental, and vision coverage. We contribute to premiums and offer family coverage options.

Time off

Paid time off accrues from day one. We observe major holidays. Flexible scheduling accommodates personal needs when possible. Family comes first.

Work environment

Our facility is maintained and equipped properly. We provide quality tools, PPE, and break areas. Climate-controlled spaces are available for administrative work.

Team culture

We work hard but we also celebrate successes. Team lunches, recognition programs, and occasional social events build camaraderie. People matter here.

Growth opportunities

We promote from within when possible. Most supervisors started in entry-level positions. Hard work and good attitude open doors for advancement.

Community involvement

Industry partnerships

We actively participate in industry organizations and local business groups. These relationships keep us connected to best practices and industry trends.

Tulsa Regional Chamber membershipOklahoma Manufacturing Alliance engagementIndustry trade show participationPeer networking with regional operators

Education and outreach

We support workforce development through partnerships with educational institutions and community programs.

Technical college partnershipsInternship opportunities for studentsFacility tours for business groupsPresentations on sustainability

Join our team

Operations

Yard positions

We regularly hire for wash line operators, repair technicians, and general yard positions. Experience is helpful but we train the right people. Physical ability and reliability matter most.

Driving

Driver positions

CDL drivers with clean records are always in demand. Local routes mean regular schedules and time at home. We provide equipment and support for our drivers.

Office

Administrative roles

Customer service, accounting, and administrative positions open periodically. Experience with industrial products is helpful but not required for all roles.

Interested in joining our team? Email your resume to [email protected]

Want to learn more about our team?

Visit our facility or schedule a call to discuss how we can work together.

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